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Privacy Policy

Last Updated: February 9, 2025

1. Introduction

At Craftlore, we are committed to protecting your privacy while preserving Kashmir's craft heritage. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

2. Information We Collect

2.1 Personal Information

  • Name and contact information
  • Account credentials
  • Professional affiliations with craft organizations
  • Communication preferences

2.2 Platform Usage Data

  • Craft verification requests
  • Search history related to crafts
  • Platform interaction metrics
  • Device and browser information

3. How We Use Your Information

  • Verify craft authenticity and origin
  • Improve platform functionality and user experience
  • Conduct research on craft preservation
  • Generate anonymous usage statistics
  • Protect against fraudulent activities
  • Communicate platform updates and educational content

4. Data Protection

We implement robust security measures to protect your information:

  • Encryption of sensitive data
  • Regular security audits
  • Access controls and authentication
  • Secure data storage practices
  • Employee data handling training

5. Data Sharing

We share information only with:

  • Verified craft authentication partners
  • Research institutions studying craft preservation
  • Legal authorities when required by law
  • Service providers who maintain platform functionality

We never sell your personal information or share it for commercial purposes.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to your data
  • Delete your account and associated data
  • Opt-out of non-essential communications
  • Request data portability
  • Object to certain data processing

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain platform security
  • Remember your preferences
  • Analyze platform usage patterns
  • Improve user experience

You can control cookie settings through your browser preferences.

8. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect or maintain information from children.

9. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of any material changes through the platform or via email.

10. Contact Information

For privacy-related inquiries, contact:

Privacy Officer

Hamadan Craft Revival Foundation

director@khcrf.org - info@khcrf.org

HCRF 2 Darul Zamrood - Gousia Colony Ext, Zakura - Srinagar, Jammu & Kashmir India 190006